Opportunities and Challenges of Remote Work From the Resilience.Work Conference
The current climate of working from home and the increasing number of companies becoming completely remote, has posed new opportunities and also many challenges for the future of work. Parker Harris, the CTO and Co-Founder of Salesforce spoke with Shiran Yaroslavsky, the CEO of Cassiopeia, and Paul Allen, the founder of Ancestory.com and Soar, about how they think COVID-19 is influencing the future of work.
During the 24-hour global event hosted by Resilience.Work, these three leaders delve into the importance of a positive culture at an organization, how they see the current distributed workforce, the growing use of AI influencing the future of work, and their advice for how to think about coming out of COVID-19.
Obstacles Distributed Workforces Face
One obstacle organizations face with a distributed workforce is the leaders’ limited visibility of their employees, thus constricting their ability to observe team dynamics and team member engagement. Paul emphasized the role every manager has in impacting employee engagement. He stressed that each team within a company is responsible for creating their own productive environment. Because of this, it is critical that team leaders become more intentional with their communication and collaboration. Cassiopeia helps managers hone their team leadership by using AI to decipher communication patterns in order to provide insights and a recommended course of action. This directly helps employees increase productivity and feel more connected. As Parker said, many employees are missing that personal connection of being in the office and for that reason it is crucial to understand that it is not about taking what we used to do in person and making it remote, we must completely rethink the way we work.
Parker also introduced a great conversation about the opportunities created by working from home.
One positive aspect is that the shift to distributed or remote work allows organizations to reassess their culture and norms to better serve their employees and promote equality. Working remotely has enabled women leaders specifically to have a more flexible schedule, allowing them to demonstrate more success and be promoted more often. Paul, CEO of Soar, added that they are discussing implementing new programs that will continue to support women and allow them to be on an equal playing field moving forward. Additionally, as Parker mentioned, those who have always worked remotely are happy because now everyone is on the same playing field. Shiran provided the example of employees who have disabilities and cannot physically go to an office to work are now in the same position as all other employees since everyone is working from their homes. This leveled playing field is just one of the many benefits of remote or distributed work.
To learn more about the trends discussed on this panel regarding the future of work, check out the full event with Resiliance.Work here!